











Advertising & Partnership Executive
Close proximity of Stratford
£25,000 p/a OTE
Senior Sales Manager – Sports and Automotive
Dubai
Tax Free
Part Time Display Sales Executive
Central London
£23,172 – £25,905 pro rata
Find more jobs in magazines business media and publishing at PPAJobs.co.uk
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The Essential Guide to getting Paid |
- Identify billing customer
- If customer has an account - proceed to order processing and invoicing.
- If customer does not have an account - send an account application form.
- New account application form requested by customer on headed paper:
- filled in by customer.
- Credit check:
- Good credit rating - set account credit limit.
- Not credit worthy - inform sales team and make recommendation (prepayment). If approved by credit control, move to opening new account.
- Opening new account
- Notify sales of account number and credit limit.
- Place booking on ad booking system.
- Order processing and invoicing
- Receive written order confirmation.
- Confirm:
- Customer purchase order number;
- Billing customer and address.
- Receive signed confirmation back from customer.
- Check that enough credit is available on the account:
- If not - inform credit control who will authorise / decline order.
- Place order on ad booking system
- Invoices to be produced on publication date of each magazine.
Procedure:
- Print invoices;
- Post to customer account;
- Send invoices out (ensure that COIs are attached to invoices or sent separately at earliest convenience).
- Send monthly statement
- Collection
- Credit control to review with customers all current and overdue invoices on account.
- On receipt of payment:
- allocate payment;
- all relevant invoices cleared from account
- if unpaid invoices, go to identify disputes.
- Identify disputes:
- credit control to take disputes to specific magazine / department / sales person;
- if not valid dispute - pass claim back to customer with backup information
- if valid claim, then the following steps have to be taken to ensure timely payment.
- Credit note application form produced:
- sent to the relevant magazine / department for signature;
- application back to credit control who will process credit note.
- Following review, credit control will confirm that those invoices not in dispute will be paid within agreed payment terms.
- If no dispute, but invoice has not been paid, credit control should take following action:
- Despatch collection letters (minimum 1 per month).
- Contact customer by phone (minimum 1 per month).
- Contact relevant magazine / department and ask them to contact customer.
- The customer's account will be placed on stop - future ads pulled.
- The account will be passed to solicitors / debt collectors for further action.
- If payment received, review account again as per step 1.
- Reporting
- Purpose:
- Company is informed of disputes and issues related to credit control.
- Focus:
- Cash collection performance against targets
- Analysis of overdue and disputed invoices
- Types:
- Credit control monthly report:
- Cash collection performance for the month as per targets.
- Outstanding disputes.
- How many credit notes produced per month?
- Main reasons for raising credit notes.
- Problem agencies.
- Liquidations.
- Disputes reports - specific to magazine / departments.
- Lists all identified disputes
- Circulation:
- finance department;
- financial controller, finance director advertising department;
- ad directors;
- publishers.
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